Return & Refund Policy

At CrystalMic, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.

Returns

Returns are accepted within 30 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase is required.

Non-Returnable Items

The following items cannot be returned:

• Products damaged due to misuse.
• Products missing original packaging or accessories.
• Final sale or clearance items.

Refunds

Once your return is received and inspected, we will notify you of the approval status.

Approved refunds will be issued to your original payment method within 5-10 business days.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.